Refund and Return Policy

At MB Deals Boutique, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help with a smooth and transparent return and refund process.

1. Returns

  • Eligibility: Items must be returned within 30 days of receiving your order. Products must be unused, in original condition, and include all original packaging and tags.

  • Non-Returnable Items: Certain products are non-returnable, including:

    • Perishable goods (e.g., food items)

    • Personal care and hygiene products

    • Customized or personalized items
      Please check the product description before purchasing.

2. Refunds

  • Once your returned item is received and inspected, we will notify you via email regarding the approval or rejection of your refund.

  • If approved, your refund will be processed within 7–10 business days to the original payment method used at checkout.

  • Refund processing times may vary depending on your bank or payment provider.

3. Exchanges

  • We offer replacements only for items that are defective, damaged, or incorrectly shipped.

  • If you need to exchange an item for the same product, please contact us with your order details.

4. Return Shipping

  • Return shipping costs are the responsibility of the customer, unless the item was received damaged, defective, or incorrect.

  • We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items.

5. How to Initiate a Return

To start the return process, please:

  1. Email us at info@mbdealboutique.com

  2. Include your order number and reason for return

  3. Wait for return instructions from our support team before sending your item

6. Late or Missing Refunds

If you haven’t received a refund after the stated processing period:

  • Check your bank or credit card account

  • Contact your financial institution, as processing delays may occur

  • If you still need help, email us at info@mbdealboutique.com

7. Policy Updates

This Refund and Return Policy may be updated at any time without prior notice. Please review this page periodically for any changes.

If you need further assistance, feel free to reach out to our customer service team—we’re here to help!